Stay ahead of retainer-account drift.
Professional services teams live in the gap between delivery and renewal. Superhawk watches for scope creep, utilization drift, stakeholder changes, and the signals that mean a retainer is about to shrink — or grow.
Scope, health, renewal. One continuous view.
Retainer health, tracked continuously
Utilization rates, scope vs delivery, stakeholder engagement, billing patterns. Not a quarterly check-in.
5
Dimensions
Real-time
Refresh
8+
Sources
Scope creep detection
Hours exceeding SOW, deliverables expanding without contract update, team members added without billing. Caught early.
9
Signals
<48h
Avg detect
86%
Precision
Renewal prep that runs itself
Retainer renewal cadence automated: value delivered summary, scope review, pricing recommendation.
60d
Cadence
6
Steps
4/6
Auto-fire
Built for relationship-driven businesses.
Stakeholder mapping, sentiment tracking across calls and emails, champion influence scoring. The relationship intelligence that spreadsheets can't capture.
34%
Fewer surprise non-renewals
2x
Faster scope reviews
3x
More retainer expansions surfaced
100%
Engagements tracked
See Superhawk for professional services.
Stop finding out about retainer drift on the renewal call. See it the week it starts.